Last updated: 5 October, 2026
These terms apply to your use of https://www.caymanecommerce.com/, our client portal and the services you buy from The Aisles Ltd. (registration no. CR-282372). By creating an account, approving an estimate or paying an invoice, you agree to them.
1. Your account
- You must give accurate information, keep your password and sign-in codes confidential, and tell us promptly if you suspect unauthorised access.
- The account owner is responsible for team members they invite and the roles they give them.
- We may suspend accounts used fraudulently, abusively or in breach of these terms.
2. Quotes, estimates and approval
- Prices shown on the website and by our AI assistant are indicative. Only an estimate issued in your client portal is a binding offer, valid until the date shown.
- Approving an estimate in the portal forms a contract for the work described in it, on these terms.
- Changes to scope after approval are quoted separately and need your approval before we proceed.
3. Payment
- Invoices are payable by the due date shown, by Visa, Mastercard or bank transfer as offered in the portal.
- We may pause work while an invoice is overdue. Launch and final hand-over take place once all invoices are paid.
- Refunds are governed by our Refund & Returns Policy.
4. Your responsibilities
- Provide the content, access and decisions listed in your estimate (see “What you need to hire us” on each service page) in good time. Delays on your side may move our delivery dates.
- You confirm you have the right to use any logos, images, text and data you give us, and that your store and its products comply with applicable law.
- Review proofs promptly. Approval in the portal confirms the work is accepted.
5. Ownership
Once you have paid in full, you own the custom designs and code we create specifically for you. We keep ownership of our pre-existing tools, code libraries and know-how, and grant you a perpetual licence to use them as part of your deliverables. Third-party software remains subject to its own licence. We may show non-confidential work in our portfolio unless you ask us not to.
6. Confidentiality and data
We keep your business information confidential. Our Privacy Policy explains how we handle personal data. Where we process your customers’ personal data on your behalf (for example when building or maintaining your store), we do so only on your instructions and will sign a data processing agreement on request.
7. AI assistant
Our AI assistant provides general information and indicative prices. It can make mistakes; anything it says about prices, timelines or scope is confirmed only in an estimate issued by our team. Please do not share card details, passwords or sensitive personal data in chat.
8. Liability
We carry out our work with reasonable skill and care. To the extent permitted by law, we are not liable for indirect or consequential losses (such as lost profits or data), and our total liability for any project is limited to the fees you paid for that project. Nothing in these terms excludes liability that cannot legally be excluded.
9. Governing law
These terms are governed by the laws of the Cayman Islands, and the courts of the Cayman Islands have exclusive jurisdiction. We will always try to resolve disagreements informally first.
10. Changes and contact
We may update these terms; the version in force when you approve an estimate applies to that project. Questions: support@caymanecommerce.com · +1 (345) 546-9678 · George Town, Grand Cayman, Cayman Islands.
Questions about this policy? Email us · Manage your data in the client portal