.cecp-chat{--ch-navy:var(--c-navy, #0B1F3A);--ch-teal:var(--c-teal, #0E8C8C);--ch-coral:var(--c-coral, #F27059);position:fixed;right:20px;bottom:20px;z-index:9990;font-family:Inter,system-ui,sans-serif;font-size:15px;line-height:1.5}.cecp-chat *, .cecp-chat *::before{box-sizing:border-box}.cecp-chat .screen-reader-text{position:absolute !important;width:1px;height:1px;overflow:hidden;clip:rect(1px,1px,1px,1px)}.cecp-chat__fab{width:60px;height:60px;border-radius:50%;border:0;background:linear-gradient(135deg, var(--ch-teal), #2EC4B6);color:#fff;display:grid;place-items:center;cursor:pointer;box-shadow:0 12px 30px -8px rgba(14,140,140,.7);position:relative;transition:transform .2s}.cecp-chat__fab:hover{transform:scale(1.06)}.cecp-chat__fab:focus-visible{outline:3px
solid var(--ch-navy);outline-offset:3px}.cecp-chat[data-state="open"] .cecp-chat__fab{transform:scale(.9)}.cecp-chat__badge{position:absolute;top:-2px;right:-2px;min-width:22px;height:22px;padding:0
6px;border-radius:999px;background:var(--ch-coral);color:#fff;font-size:12px;font-weight:700;display:grid;place-items:center;border:2px
solid #fff}.cecp-chat__badge[hidden]{display:none}.cecp-chat__panel{position:absolute;right:0;bottom:76px;width:min(390px, calc(100vw - 24px));height:min(600px, calc(100vh - 110px));background:#fff;border-radius:18px;box-shadow:0 30px 60px -15px rgba(11,31,58,.45);display:flex;flex-direction:column;overflow:hidden;border:1px
solid #E3E8EF;animation:cecp-chat-in .2s ease-out}.cecp-chat__panel[hidden]{display:none}@keyframes cecp-chat-in{from{opacity:0;transform:translateY(10px)}}.cecp-chat__head{display:flex;justify-content:space-between;align-items:center;padding:14px
16px;background:var(--ch-navy);color:#fff}.cecp-chat__head
strong{display:block;font-size:15px}.cecp-chat__status{display:flex;align-items:center;gap:6px;font-size:12.5px;color:rgba(255,255,255,.75)}.cecp-chat__dot{width:8px;height:8px;border-radius:50%;background:#2EC4B6;box-shadow:0 0 0 3px rgba(46,196,182,.25)}.cecp-chat.is-human .cecp-chat__dot{background:var(--ch-coral);box-shadow:0 0 0 3px rgba(242,112,89,.3)}.cecp-chat__tools{display:flex;gap:4px}.cecp-chat__tools
button{background:transparent;border:0;color:rgba(255,255,255,.8);width:34px;height:34px;border-radius:8px;display:grid;place-items:center;cursor:pointer}.cecp-chat__tools button:hover{background:rgba(255,255,255,.1);color:#fff}.cecp-chat__log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#F5F8FB}.cecp-chat__msg{max-width:86%;padding:10px
13px;border-radius:14px 14px 14px 4px;background:#fff;border:1px
solid #E3E8EF;color:#13233A;word-wrap:break-word}.cecp-chat__msg--visitor,.cecp-chat__msg--client{align-self:flex-end;background:var(--ch-teal);color:#fff;border-color:transparent;border-radius:14px 14px 4px 14px}.cecp-chat__msg--visitor a, .cecp-chat__msg--client
a{color:#fff}.cecp-chat__msg--staff{background:#FFF6F4;border-color:#FBD3CB}.cecp-chat__msg--system{align-self:center;background:transparent;border:1px
dashed #C9D3DE;color:#6B7A8C;font-size:13px;text-align:center;max-width:100%}.cecp-chat__msg--pending{opacity: .7}.cecp-chat__msg.is-failed{opacity:1;box-shadow:0 0 0 2px #D64545}.cecp-chat__who{display:block;font-size:11.5px;font-weight:700;opacity: .65;margin-bottom:2px}.cecp-chat__text
a{color:var(--ch-teal);font-weight:600}.cecp-chat__actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.cecp-chat__actions
a{display:inline-block;padding:6px
12px;border-radius:999px;background:var(--ch-navy);color:#fff !important;text-decoration:none;font-size:13px;font-weight:600}.cecp-chat__typing{align-self:flex-start;display:flex;gap:4px;padding:12px
14px;background:#fff;border-radius:14px;border:1px
solid #E3E8EF}.cecp-chat__typing span:not(.screen-reader-text){width:7px;height:7px;border-radius:50%;background:#9AA8B8;animation:cecp-dot 1.2s infinite}.cecp-chat__typing span:nth-child(2){animation-delay: .15s}.cecp-chat__typing span:nth-child(3){animation-delay: .3s}@keyframes cecp-dot{0%,60%,100%{transform:none;opacity: .5}30%{transform:translateY(-4px);opacity:1}}.cecp-chat__quick{display:flex;flex-wrap:wrap;gap:6px;padding:0
12px;background:#F5F8FB}.cecp-chat__quick:not(:empty){padding-bottom:10px}.cecp-chat__quick
button{padding:6px
12px;border-radius:999px;border:1.5px solid var(--ch-teal);background:#fff;color:var(--ch-teal);font-family:inherit;font-weight:600;font-size:13px;line-height:1.2;cursor:pointer}.cecp-chat__quick button:hover{background:var(--ch-teal);color:#fff}.cecp-chat__form{display:flex;gap:8px;padding:10px
12px;border-top:1px solid #E3E8EF;align-items:flex-end}.cecp-chat__form
textarea{flex:1;resize:none;border:1.5px solid #E3E8EF;border-radius:12px;padding:9px
12px;font:inherit;max-height:120px;color:#13233A}.cecp-chat__form textarea:focus{outline:none;border-color:var(--ch-teal)}.cecp-chat__form
button{width:42px;height:42px;border-radius:50%;border:0;background:var(--ch-teal);color:#fff;display:grid;place-items:center;cursor:pointer;flex:none}.cecp-chat__form button:hover{background:var(--ch-navy)}.cecp-chat__note{margin:0;padding:0
12px 10px;font-size:11px;color:#8996A6}.cecp-chat__note
a{color:inherit}@media (max-width: 480px){.cecp-chat{right:12px;bottom:12px}.cecp-chat__panel{position:fixed;inset:0;width:100%;height:100%;border-radius:0;bottom:0}}@media (prefers-reduced-motion: reduce){.cecp-chat
*{animation:none !important;transition:none !important}}@media
print{.cecp-chat{display:none}}